VTS Tyres & Autocentre is responsible for personal information collected through this website. You can contact us at info@vts-tyres.co.uk, by telephone on 0115 975 40 31, or at Unit D, Lillington Road, Bulwell, Nottingham, NG6 8HJ.
Information we collect
When you submit an enquiry, we may collect your name, telephone number, email address, vehicle registration, requested service and message. We also receive the information you choose to provide when contacting us by telephone or email.
How and why we use it
We use this information to respond to enquiries, provide or arrange requested services, maintain appropriate business records and meet legal obligations where applicable. Our lawful basis will usually be taking steps at your request before providing a service, performing a contract, complying with a legal obligation, or our legitimate interest in operating and responding to customers.
Sharing information
We do not sell personal information. Information may be handled by trusted providers that support our website, hosting or email services, and by professional advisers or authorities where legally required. Providers should process information only for the relevant service and under suitable safeguards.
Retention and security
Enquiry information is retained only for as long as reasonably needed to respond, provide services, maintain necessary records and satisfy legal requirements. We use reasonable organisational and technical measures to protect information, although no internet transmission can be guaranteed completely secure.
Your rights
Depending on the circumstances, UK data-protection law may give you rights to access, correct, erase or restrict your information, object to its use, or request transfer of it. You may also withdraw consent where consent is the applicable basis. Contact us using the details above to make a request.
Complaints
Please contact VTS first if you have a privacy concern. You also have the right to complain to the UK Information Commissioner’s Office through the ICO complaints service.
Updates
We may update this policy when our services or legal responsibilities change. The latest version will be published on this page.